Privacy Policy
Revised August 20, 2024
Welcome to Existence, a platform operated by REFLEX AI LIMITED, a company registered in the United Kingdom. We are dedicated to safeguarding your privacy and ensuring your data is handled with care. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and browser extension. By using our services, you agree to the practices described in this policy.
1. Overview of Our Services
Existence is a virtual character interaction platform where users can engage with anime-based characters. Our services are accessible via our website (https://www.existence.so/) and a Chrome browser extension.
Personal Information:
- Google Email Address: We collect your Google email address when you log in through Google Authentication. This information is necessary for user authentication and to provide personalized experiences.
Chat Logs:
- We record the interactions between you and the virtual characters to enhance the quality of your experience. These logs enable the characters to remember past conversations, creating a more personalized and immersive user experience.
Browser Extension Data:
- URL Data: Our extension collects the current website URL to offer contextual responses from the virtual characters.
- Selected Text: The extension allows you to manually select text from any webpage and send it to the virtual character for analysis or feedback. The extension does not automatically capture any text; only the text you explicitly select is processed.
Cookies:
- We use cookies to store user preferences, enhance your overall experience, and recognize returning users. Cookies assist in delivering a consistent and tailored experience across our platform.
- Enhancing User Experience: Chat logs and browser data are used to improve the interaction quality with virtual characters, ensuring a more relevant and personalized experience.
- Cookies: Cookies are employed to store your preferences and to recognize you upon returning to our platform, facilitating a seamless and optimized user experience.
4. Data Storage and Security
- Data Storage: All collected data is securely stored using third-party services provided by Supabase. We implement industry-standard encryption and security measures to protect your personal information during both storage and transmission.
- Data Retention: We retain your data as long as it is necessary to provide our services to you, or until you request deletion of your personal information.
5. Your Rights
- Access and Deletion: You have the right to view and delete your chat logs at any time through our website. If you wish to modify or delete other personal information, you may contact our support team at the email provided below.
- Data Control: You have full control over your personal data and may request access, correction, or deletion in accordance with applicable laws.
6. Data Sharing with Third Parties
- Google Analytics: We use Google Analytics to gather insights on user behavior, which helps us to refine and enhance our services.
- Third-Party Language Models: We transmit your chat logs via API to third-party language model providers, including OpenAI and Anthropic, for the purpose of generating character responses.
- Compliance: All third-party service providers we engage with are compliant with relevant data protection regulations, including GDPR.
7. Use of Cookies
- Purpose of Cookies: Cookies are used to remember your preferences, recognize returning users, and enhance the overall user experience on Existence.
- Cookie Management: You can manage or delete cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our platform.
8. Age Requirements
- Eligibility: Existence is intended for users aged 13 and above. We do not knowingly collect personal information from children under the age of 13. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy
- Policy Updates: We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. All changes will be posted on this page, and we encourage you to review this policy regularly.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
REFLEX AI LIMITED
Email: [email protected]